Frequently Asked Questions

Everything you need to know about Apice Cosmeticos products and services.

Are Apice Cosmeticos products cruelty-free?

Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and we never test on animals at any stage of production.

What is your standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.

What is your return policy for skincare items?

Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.

How can I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Are your products safe for sensitive skin?

While our formulas are designed to be gentle, we recommend checking the full ingredient list on the product page and performing a patch test before full application.