Returns & Exchanges

At Apice Cosmeticos, we want you to feel confident in your beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused and unopened products to ensure your skin receives only the best care.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and the reason for the return to receive a Return Authorization code.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring the seals are intact and including any promotional gifts or samples received.

• 3.
  Ship to Our Warehouse

  Affix the provided shipping label or use a traceable carrier to send the package back to our distribution center for inspection.

• 4.
  Receive Your Refund

  Once our quality control team verifies the condition of the items, a full refund or store credit will be processed to your original payment method within 5-7 business days.